With unit customization, you can get any lace unit customized to your liking. This upgrade includes bleaching of knots, plucking for a natural hairline, baby hair (optional), and basic styling. Color and other styles are included in deluxe customization for an additional price.
You must add the unit of your choice to the cart along with this customization upgrade.
Basic Customization: Bleaching of Knots, Plucking, Baby Hair (optional) and Basic Styling (Straight or Curls)
Deluxe Customization: Bleaching of Knots, Plucking, Baby Hair, Color, and Styling of Choice
If you choose deluxe customization or custom color, please email a reference picture of your desired color and styling to: thehairaffairco@yahoo.com
Unit Customization
Each hair order has a processing period of 4-7 business days. After placing your order, please allow up to 10 business days to receive your order before you inquire. You will receive a shipping confirmation email that includes your tracking number by the 7th day or sooner.
All orders placed online are shipped directly to the customer. Shipping NORMALLY takes 1-3 days via USPS Priority Mail or 2-5 days via First Class Mail.
After you place your order you typically receive your order within the following 7-10 business days unless you purchased a custom pre- order unit. Custom units have a processing period of 14-21 business days, followed by the shipping period as stated above. We encourage you not to make any hair appointments until the hair is received.
NO REFUNDS NO Exceptions.
We understand that there may be a case in which you need to return or exchange your order and we are more than happy to accomadate returns or exchanges on hair extensions that have not been opened, worn, or tampered with. (this includes combed, brushed out, dyed, or tossled with)